PAST MEETINGS

Thursday, August 19, 2004
Topic:	Roundtable Discussion - HelpDesk, Training and Customer Service Tips
Roundtable Chair:	Rochelle Bungie
Host & Location:	Kathy Rosenbaum Morgan, Lewis & Bockius LLP 1111 Pennsylvania Avenue, NW Washington, DC 20004 Phone: 202.739.3000
Description:	Rochelle has compiled the following tips. Thank you to everyone who participated in this group effort!
	See a compilation PPT of tips as part of the 2004 zip here (2.5 MB file).